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Monday, April 27, 2009

trying to be good...

And organize my newly won FQ courtesy of Piwacket's suggestion - but no, not happening. I stopped by target this afternoon and picked up 3 organizers. First up, a 9 cube clearance closetmaid organizer - like the one here but in green. Not too happening about the green, but it was 50% off the regular Target price of $50.00. Next up was a cute little 2 shelf unit which I already have one of. I got one of these years ago to organize shoes when I was a teenager and it's served me well in every closet since.

Third, and my main reason for going, was a 15 cubby shoe organizer similar to Piwacket's. It was in with all the closetmaid stuff in a blue box similar to the closetmaid boxes. So you think it's a closetmaid? WRONG. It's Target's Ogranize-It brand and it's a piece of junk. I got it home and right out of the box one of the pieces is broken. Now, I've had stuff broken or missing in other products I've had to assemble and I've always been able to go to the website or call the comment line and order, free of charge, replacement parts. So I'm like, no biggie, I'll jump online and it'll be here in a few days. Did I mention this was the ONLY ONE on the shelf? So I couldn't just return it. Of course, after examining the packaging and the box - there is no phone number on the directions or packaging and the only website was http://www.target.com. So I call up the store and get shuffled to the guest services desk. They give me the 1-800 # to call for Target products. So I call that number and get a lady who totally gave me that "I'm suppose to be sympathetic and helpful but I really don't care" attitude in her voice and said to me, after I told her the problem, "Well do you have the receipt, if you bought it in the last 90 days you can just return it. Maybe the store can switch out the defective piece for you." DID SHE EVEN LISTEN TO ME??? I purchased it TODAY. It was the ONLY ONE on the shelf. Grr, so I'm taking it back tomorrow and will stick with Closet Maid at ANOTHER store, even if it costs me more!

It looks like Home Depot & Lowe's both carry it online. Tomorrow I'll check in store at Lowe's, Meijer's, Kmart, Walmart, Home Depot, and Bed Bath & Beyond. All are within a 5 minutes drive of my commute so other than frustration it's not bad. If I can't find one in store anywhere, I'll order online.
~QB29

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